Free Ground Shipping On All Orders $50+
Secure Checkout

Shipping and Return Policy


We do our best to get all orders recevied by 10a MT packed and shipped same day. If this is not possible, we will pack your order within 24 hours of the order being placed (24-48 hours during our annual sale event). The exception is Sunday. All orders received after 10a on Saturday, as well as on Sunday, will be shipped on Monday. The following options are available to you for shipping:

Combining Orders:

We do not store credit card information, so the best way to add to an existing order (and save on shipping) is to place a new order and then let us know via email at [email protected] that you would like to combine two orders. We will do our best to combine your orders and only apply one shipping charge (or upgrade you to free shipping, if applicable).



Domestic Postal Service:

  • First Class, now called Ground Advantage ($4.50-6.50, Free Ground Advantage Domestic Shipping on fly orders over $50 and less than one pound). Typically delivers in 3-7 business days (and up to 10).
  • Priority Mail ($9.50 - $10.50), usually delivers in 1-3 business days.
  • Priority Express (~$30.00), 1-2 day delivery. Please note that this does not include Saturday or Sunday. If you order on Thursday, for example, your package will most likely be delivered on Monday.
  • Insurance: Please be aware that Ground Advantage now inlcudes $100 of insurance against either in-transit loss or damage. This does not, however, include theft. If you would like more than $100 of coverage, please choose USPS Priority or FedEx 2Day.
  • Claims for Lost or Damaged Packages: In the event of lost or damaged packages, you can file a claim with USPS. You will need the original mailing label and the receipt included in your shipment. Alternatively, contact us and we can help. Please know that only one party may file a claim. In most cases, we can replace your shipment while we file insurance claims. Unfortunately, we have no recourse in any situation – insured or not – in which USPS reports a package as delivered. If your package is lost or reported as delivered, please check with your mail carrier, your neighbors, and your local post office. We have found that in nearly all "missing package but reported as delievered" cases, one of these three avenues will locate a misplaced package. We will do everything we can to help.
Domestic FedEx Shipping:

  • FedEx 2Day® for delivery within 2 business days (~$10-12.50). Please note that FedEx 2Day does not include weekends or holidays. Orders placed on Saturday and Friday afternoon, for example, will be shipped on Monday. In this example, FedEx considers Monday as the "in possession" day and Wednesday as the 2nd Business Day. If Monday is a holiday, however, the "in possession" day is Tuesday. In general, here's how FedEx describes 2Day: "When you’re shipping with FedEx, the shipping days start being counted the day after you hand over your package to us. For example, if we get the package on Monday (the in possession day) before the cutoff time, it’ll be delivered Wednesday which is the second business day." So, if you place an order on our site before 10a MT on a Monday, the package will be scheduled for delivery on Wednesday.
  • FedEx Standard Overnight® (~$31.00). In most cases, FedEx Overnight will not be delivered on Saturdays as this is also a "business day" service. FedEx Overnight orders placed on a Saturday or Sunday, however, will not be picked up until Monday and delivered until Tuesday.
  • A Note on Guaranteed Service. FedEx has only recently begun to re-introduce their Money-Back Guarantee, which has been suspended since 24-Mar-2020 as a result of COVID. The only FedEx service currently guaranteed is Overnight. As a result, FedEx will not accept claims for late packages shipped using FedEx 2Day®.

International Shipping:

Please Note: We are unable to ship flies containing wildlife to international destinations. Each description of our flies indicates whether they contain wildlife.



Returns

All of our merchandise has a 100% Satisfaction Guarantee. Please return any unused merchandise that you are not 100% completely satisfied within 45 days of purchase and in original form, including packaging (e.g., if we ship it to you in a box, please return it in a box). Please contact us for additional details on where to ship returns. DiscountFlies reserves the right to charge a 20% restock fee, but in most cases, will waive this fee. Please note that shipping charges are non-refundable, except in the cases of either defective merchandise or an error on our part.